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HIVEFor Small Business, by Carbonware

Customers book online. You run the rest.

A free booking page designed for your business, with HIVE behind it: your diary, deposits, a waitlist, invoices and WhatsApp messages, built for how small businesses run in Guyana.

US$25 a month, booking page included

HIVE · Home
HIVE for Small Business on a desktop: Home with the salon's apps as a honeycomb and today's tasks, such as bookings to confirm
The salon's own booking page on a phone, listing services with their time, price and deposit

Screenshots of HIVE for Small Business and a sample booking page. Every name and figure is fictional.

  • Your booking page, freeDesigned the way you want it. Customers pick a service, a person and a time.
  • Deposits that hold the timeAsk for a deposit on the services you choose, and record it when it is paid.
  • WhatsApp in one tapReminders and offers written for you. One tap opens the chat; you press send.
  • MMG on every paymentRecord each MMG payment with its transaction ID, on the customer's invoice.

Your booking page, designed for you

We design an online booking page for your business, the way you want it, at no extra cost. Put it on your website or share its link, and every booking lands in HIVE.

  • A sample salon's booking page on a phone, listing services with their time, price and deposit
    Pick a servicePrices, times and any deposit, shown up front.
  • Choosing a stylist, a day and a free time on the booking page, with the deposit shown before booking
    Pick who and whenOnly free times show, for the person they choose.
  • The booking request sent, with the deposit note, links to add it to a calendar and a WhatsApp button
    Request sentYou confirm it in HIVE. They can add it to their calendar.

When someone books

  • It lands in your diary, ready for you to confirm.
  • You get an email for each new booking.
  • Your customer can get a private link to check or cancel it.
  • If they cancel from that link, you are told how many people on your waitlist could take the time.

Every booking, kept in order

Every screen below is HIVE for Small Business itself, running a sample salon.

Diary

The whole day at a glance

Every booking with its time, service, staff member and price, and the week across the top. Confirm, mark arrivals, finish and send a reminder from the same line.

  • Everyone's diary, or one person's
  • What the day should bring in, before it starts
  • Your services with their time, price and deposit, in one list
HIVE · Bookings
The bookings diary for Tuesday: ten bookings with times, services, staff and prices, deposit labels, and Confirm, Arrived and Remind buttons
The same diary on a phone
Deposits

A deposit holds the time

Set a deposit on the services that need one. Customers see it when they book, and when it is paid you record it with the method and reference: MMG, cash, bank transfer or card.

  • Recorded on the booking's invoice, so the visit is billed less the deposit
  • Deposits due and paid show in the diary
HIVE · Booking
A colour booking with a G$5,000 deposit marked as received and recorded on the booking invoice
Repeat visits

Book the regulars once

Book a visit every 1 to 12 weeks, up to 26 visits in one go. Dates that clash are listed first, so you can book the free ones only or every date anyway.

  • Cancel one visit, or this one and every later one
  • Repeat bookings are marked in the diary
HIVE · Booking
A repeat booking open beside the diary, with buttons to cancel this booking or this and later visits
Waitlist

A cancelled time gets filled

Keep a list of customers waiting for a time that is full. When a booking is cancelled, HIVE shows who is waiting for that day and writes the message offering them the time.

  • One tap opens the WhatsApp chat; you press send
  • Waiting, booked and removed, all on one list
HIVE · Bookings
After a facial is cancelled, a panel says the time is free again and offers it to the customer waiting for it on WhatsApp
Invoices and payments

Know who has paid

Turn a booking into an invoice in G$, with VAT if you charge it, and send it on WhatsApp, by email or as a PDF. Record MMG with its transaction ID, cash, bank transfers and part payments.

  • Deposits already taken off the balance
  • Credit notes and refunds when you need them
HIVE · Invoices
A part-paid invoice for a colour appointment: the G$5,000 MMG deposit with its transaction ID, and G$15,000 still due
Commission

Commission, worked out

Set each person's rate once and see what they earned for any dates, from their visits marked as done. Export it for pay day.

HIVE · Commission
Commission for the month: each staff member's visits done, the price of those visits, their rate and the commission due
Calendar link

Bookings in the calendar you already use

Each person gets a private link for Google Calendar, an iPhone or Outlook, so their bookings show on their phone. The owner can add one for the whole business.

  • Make a new link at any time and the old one stops working
  • Calendar apps check the link on their own schedule, so a new booking can take a while to show
HIVE · Calendar link
Calendar links for one person's bookings and for the whole business, with steps for Google Calendar, iPhone and Outlook

Four apps to start. More when you need them.

Bookings, Invoices, the WhatsApp desk and the Daily briefing are on from day one, with your customer list and the Command centre. Switch on the others from Home whenever you need them; nothing you saved is lost when you switch one off. Tap a cell to see what it does.

Orange cells are on from the start; switch on the rest from Home. Selling products too? With Stock, the Till and the QR menu, customers can order from your menu page for pickup or delivery, and each order lands on your Orders board.

Simple pricing

One monthly plan, with the booking page included.

HIVE for Small Business

US$25a month

G$5,000 a month, booking page included

No build fee. Prices are in US dollars; G$ is shown for convenience.

Every plan includes

  • A booking page designed for your business, free
  • Bookings, Invoices, the WhatsApp desk and the Daily briefing
  • Eleven more apps to switch on when you need them
  • Use on any phone, tablet or computer, with nothing to install
  • Automatic backups every minute
  • Staff logins and two-step sign-in

Need stock control, the books, monthly taxes or payroll? HIVE 1.0 has every app for US$40 a month, and you can move up at any time without losing anything.

Common questions

Is the booking page really free?

Yes. Every HIVE business gets an online booking page designed the way you want it, at no extra cost. Bookings made on it go straight into HIVE.

What do I pay each month?

US$25 (G$5,000) a month for HIVE for Small Business, with the booking page included and no build fee. Questions? Message us on WhatsApp.

Do customers pay the deposit online?

No. The booking page shows the deposit and tells the customer you will let them know how to pay it, by MMG, bank transfer or cash. When it is paid, you record it in HIVE.

Can I try it first?

Yes. The live demo runs the full HIVE 1.0 with a sample salon; Bookings, Invoices and the WhatsApp desk work the same way in HIVE for Small Business. Sign in with the username demo and the password try-the-hive.

Can I move up to HIVE 1.0 later?

Yes. We move your business across and everything you saved stays: customers, bookings, invoices and payments. See everything in HIVE 1.0.

Do I need to install anything?

No. HIVE runs in the browser on a phone, tablet or computer. You can also install it like an app, with its own icon.

Is my data safe?

HIVE saves a full copy of your business every minute when something changes and keeps copies for up to 30 days. Every business has its own separate records, and staff each get their own login.

Get your free booking page

Tell us how you want it to look. We design it, connect it to HIVE, and you are ready to take bookings.